TERM OF SALE, REFUND & DATA

Terms and Conditions of Sale

Nom / Dénomination : Benjamin Pellet – Entreprise Individuelle
Statut juridique : Auto-entrepreneur, Micro entreprise
SIRET : 834277204
Adress852A route des grandes Alpes, 74110 Morzine
Email :hello@wild-lines.com
Téléphone : +33(0)613055449
Carte professionnelle :N° de carte : 07423ED0240 // Carte délivrée au nom du ministre chargé du sports par : Préfecture de la Haute-Savoie // Expire le : 05/07/2028
Assurance RC Pro : [Nom de l’assureur + N° de contrat]

1. Purpose

These Terms and Conditions of Sale (T&Cs) define the terms under which the sports coach provides coaching and physical preparation services to individuals or groups.

2. Acceptance of the T&Cs

Any booking of a service implies full acceptance of these T&Cs. No special condition shall prevail over them unless formally agreed in writing.

3. Services Offered

Services may include:

Personalized sports coaching
Group training sessions
Fitness and rehabilitation
Lifestyle advice and personalized follow-up

Sessions can be delivered in-person (Resort, slopes outdoors areas, home for trainings).

4. Pricing and Payment

All prices are in euros, tax included (TTC).
A 30% deposit will be required to book in advance.

Accepted payment methods:

Bank wire
cash
Cheque (upon prior agreement)

Payment terms:

In advance for packages
At the end of each session for individual bookings

5. Bookings and Cancellations

5. Réservations et annulations

Réservations : Confirmed only after payment (full or partial).

Client cancellations:

In case of advance cancellation, the following fees apply:

More than 6 weeks: 10% of the total amount
Between 3 and 6 weeks: 10% of the total amount
Between 2 and 3 weeks: 90% of the total amount
Less than 2 weeks: 100% of the total amount

Provider cancellations: The provider agrees to propose a reschedule. No compensation shall be due.

In the event of a storm or thunderstorm, the ski lift company may suspend operations

If this makes the service impossible, it will be refunded.

If conditions are deemed too extreme by the provider, the service may be refunded up to 75%.

6. Lift Passes and Ski Area Access

The choice of ski pass and ski area will be agreed in advance with the provider, based on the participant’s level and educational goals. 

Refund terms for lift passes are the responsibility of the ski lift company and not the ski instructor.

7. Provider’s Obligations

The provider commits to:

Offering professional and safe supervision
Adapting to the client’s level and physical condition
Respecting professional ethical standards

8. Client’s Obligations

The client declares that they:

Are physically able to engage in sports activities (a medical certificate is recommended)
Will inform the coach of any health issues or contraindications
Will follow the coach’s safety instructions

9. Liability

The sports coach holds professional liability insurance. They cannot be held liable:

For injuries resulting from the client’s failure to follow instructions
In case of false declarations regarding the client’s health condition

10. Personal Data

Collected personal data is used solely for client management purposes. In accordance with GDPR, clients have the right to access, modify, or delete their personal data upon request.

11. Governing Law and Disputes

These T&Cs are governed by French law. Any dispute will be resolved amicably wherever possible. Failing that, it will fall under the jurisdiction of the courts where the provider is based.

Last updated: 27/05/2025